Retail Implementation Team Member - Midlands/North

Job Description

This role is field based covering the Midlands/North area spending extended periods of time away from home over a 7-day week.Welcome to the forefront of health and wellness innovation! As a Retail Implementation Team Leader at Holland & Barrett International, you will be at the helm of driving our mission to empower individuals on their journey to a healthier and happier life.With your passion for creating exceptional retail experiences, you will play a pivotal role in translating our brands vision into reality on the shelves.Join us in shaping the future of health and wellness as we forge ahead with a dedicated team, turning our stores into havens of well-being and positivity.The RoleThe Purpose of the Role:• To Partner Implementation, Regional & Store teams through operational transition of stores investment with an unrelenting focus on customer centricity, colleagues and best in class execution.• Ensure retail colleagues have regular and structured communication throughout the end-to-end critical path.• To co-ordinate, support and oversee all de-merchandising and merchandising activity for store investments.• Maintain maximum customer offer during pre-closure enabling periods, trading refits and champion a customer first, both internal and external, mindset for all programme and phasing activity.• Adhere to company merchandising standards at all times, calling out any risks and/or to customer look, feel and shopping experience.• Submit weekly reporting to programme teams on progress, risks & issues.• Develop and share programme/project progress and dashboard reporting.• Ensure all relevant policies and procedures are in place for stores at completion.• Ensure all snagging/defect issues are raised and quick project close out is achieved.• Ability to work collaboratively with colleagues from any business area or work stream.• Work closely and in partnership with the wider project teams for all store investment activity.• Ensure store teams are fully supported throughout the transition and fully onboarded in advance.• Accept accountability with the support of Retail teams with signing off stores as complete.The PersonKey Requirements:• Good level of Retail operational experience.• Strong customer focus (internal, external and end-consumer).• Excellent communication and listening skills.• Experience with in-store merchandising.• Ideally experienced in retail conversion or investment/refit programmes.• Good level of computer literacy, in particular Microsoft Outlook, Word, Excel, PowerPoint.• Ability to adapt and learn new systems, procedures and comfortable with working in a change environment.• An ability to work independently alongside working collaboratively.• Clean UK driving licence to drive multiple colleagues to a given location.What we offerOur Benefits for this role include, but not limited to:H&B Employee Discount - 25%Pension company contributionExclusive benefits, free advice and savings from a range of retailers and providersAnd many more!Were passionate about helping every colleague thrive across all dimensions of wellbeing, and were committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrateall our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.#Division:Retail & PropertyCity:NuneatonCountry:UKJob Type:Full TimeNumber of Hours:37.5Contract Type:Fixed Term ContractClosing Date:28 March 2024%53771443% %%retail%%