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| Job Location | Nuneaton |
| Education | Not Mentioned |
| Salary | 27,000 - 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Excellent opportunity to join a successful & growing global logistics company. The purpose of the role is to contribute to an efficient processing of operational activities within the Air Imports team to meet and exceed customer expectations.Purpose of Role:To provide an efficient and proactive Import service to all customers, overseas partners and related service providers. All aspects of Import operations with exceptional customer serviceMain Tasks and Responsibilities:OperationalMonitor and action generic email boxes and respond in a timely mannerInteract with UK customer & overseas offices to arrange Import shipmentsUtilising ProCarS to produce Import documentation in line with company proceduresProviding customs clearance instructions to the Import production team, some entries completed by branch.Job file invoicingProvide import documentation to ImportersAction pending tray dailyCost controlCustomer ServicesEnsure all queries and complaints are investigated and responded to promptly both from external internal customers and suppliersSupport sales and CSM with customer visits if requestedProactive communication to internal / external customersAdministrationEnsure customer invoicing is completed in a timely and accurate mannerEnsure all rates received are passed to the Team Leader for loading into ProCarS for auto ratingGeneral housekeeping / filingComplianceTo abide to the Compliance Policies and Procedures of the CompanyOccupational H&STake reasonable care of your own and other peoples Health & Safety in the workplaceReport hazards in your work or in your work environment that may be putting your or anyone elses Health & Safety at riskAdditional TasksIn addition to this you are required to carry out any other duties as reasonably requested by your ManagerRole Relationships: