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IT Support Engineer - Hybrid

Job LocationNottingham
EducationNot Mentioned
Salary40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Company ProfileOne of the longest established freight software development companies, providing an end-to-end solution for a wide range of operators in the UK, Europe, Asia and the USA.They understand how the industry is evolving and they develop a range of software solutionsthat can help customers adapt to an ever-changing landscape.Position SummaryWe are currently recruiting for an IT SupportEngineer to join their customer service team. This is a "hands on" position working in a fast-paced environment, providing external clients with immediate and project related support.Where you would come inDue to their customer portfolio is expanding, they have a fantastic opportunity for a good all-roundIT Support Engineer.Ideally with previous experience of a (software/infrastructure) support environment to join our customer service desk team. The role willbe based at their Nottingham offices, with the opportunity to work from home up to 3 days per week.In this role, you will

  • Provide support and assistance to customers regarding software/operating systems/infrastructure matters
  • Provide support for customer implementations and projects
  • Work with other internal teams to provide fit-for-purpose solutions
  • Assist in routine IT maintenance to ensure customers solutions run efficiently and effectively
  • Provide support and monitoring for our internal IT systems
Candidate Requirements
  • Proven background working in an IT Support, ICT, IT Engineer, Systems Support, Application Support or similar role is essential
  • Excellent knowledge of Microsoft & Red Hat Linux Operations systems
  • Excellent knowledge of MySql/Sql Server is essential
  • Excellent knowledge of VMWare vSphere/ESXi and virtualisation technology
  • Experience with the configuration and maintenance of desktops, laptops and servers
  • Experience of Microsoft Active Directory and Microsoft 365An awareness of networking and associated infrastructure (Cisco advantageous, particularly ASA &Pix)
  • Excellent phone manner, communication, and problem-solving skills
  • Be passionate and care about customer satisfaction
Candidate Desirables
  • Experience with AWS advantageous
  • Strong PHP & Bash scripting skills advantageous
  • Experience with InstallShield & NetVault advantageous
  • Experience of CVS, SVN and Git useful
  • Experience in AWS, PHP & Bash advantageous
  • Experience in InstallShield & NetVault advantageous
  • Experience in CVS, SVN and Git useful
Package
  • Salary up to £40k
  • Hybrid working
  • The opportunity to join a fantastic working environment with excellent work/life balance and a positive and vibrant culture
  • Contributory company pension scheme
  • Private health care

Keyskills :
Active DirectoryLinuxSQLVMwareIT Support

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