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Customer Success Executive

Tate
Job LocationNottingham
EducationNot Mentioned
Salary£10.42 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Customer Success Executive This is a really exciting role working in a team in the daily delivery of tasks across the globe creative projects adding new partners, changing promotions, content and events within a department aligned to fashion brands.This is a work from home role working 37.5 hours a week, Monday to Friday paying £10.42ph. This is a temporary role until the end of 2023. Full training is given in this role together with a laptop. You must be able to work the Black Friday weekendYoull support the Customer Success Managers in delivering the daily tasks of the team, reporting when tasks are completed as well resolving/escalating issues that may block delivery. You will be an expert in giving Account Managers and Support teams a consistentlyhigh level of service and quality.Day-to-day duties and what we need.

  • Experience of working with Excel and Pivot Tables
  • Working with media campaigns
  • Dealing with client relationships
  • Running trackers for reports
  • Looking at audit codes and ensuring data is correct.
  • Using Salesforce as a tool to monitor and record data.
  • Dealing with invoice queries
  • Working with emails and admin to ensure the smooth running of the team.
  • Great attention to detail
  • Working with the team across the globe to deliver work for our partner
  • Be the point of contact for internal teams to support the delivery of any new initiatives/workflows, adding your input into
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibilityare our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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