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Job Location | Northumberland |
Education | Not Mentioned |
Salary | £29,458 - £31,830 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Would you like to be part of the team providing specialist benefit, debt and money advice that could have a real impact on people’s livesWe are enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries, expanding from three to four regional teams. We are looking for advisers to join our friendly and passionateteam. As an organisation we are committed to providing a high quality and consistent service to our beneficiaries.As a Benefits, Debt and Money Adviser, you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties, advising on their legal position and all the suitable options available through a mixture of face-to-face,telephone and email interactions.In addition, you will carry out income maximisation through identifying and advising on entitlement, and the take up of appropriate benefits. There is an expectation you will also deliver specialist level welfare benefits casework including the preparationof written submissions and representation at appeal tribunals. To achieve this, full training and coaching is provided with an expectation to complete the training framework and sign off process within two years of appointment.The role is home based with occasional travel required throughout the region, this includes travel to home visits and tribunal locations, in addition to national team meetings and training. We do cover travel expenses.Living within the Northeast of England or Yorkshire area or in commutable distance to one of the areas is essential in being able to undertake this role.This position is also subject to pre-employment checks including an Enhanced DBS check.Why join usOur Benefits, Debt & Money Advice Service at the Royal British Legion is unique: