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People Services Administrator

Adecco
Job LocationNorthallerton
EducationNot Mentioned
Salary£12.20 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An exciting opportunity has arisen for a People Services Administrator to join South Yorkshire Police, based in Northallerton HQ.This role is full time hours, Monday - Friday, 8am-5:30pm.PLEASE NOTE THAT DUE TO POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK FOR AT LEAST 3 YEARS CONTINUOUSLY UP TO AND INCLUDING DATE OF APPLICATION.We are looking for a solution focused person to join the People Services Helpdesk in the role of People Services Administrator, where you will provide a range of transactional support services to internal and external customers, through seamless end to endpeople service delivery.A little bit about People Services…The People Services Department is a shared strategic and operational HR function providing support across our partner organisations of North Yorkshire Fire and Rescue Service (NYFRS), North Yorkshire Police (NYP) and the Office of the Police Fire and CrimeCommissioner (OPFCC). We deliver people solutions to drive the business, making sure our communities across North Yorkshire receive the very best service they deserve.We are looking for an individual who is adaptable in supporting the people life cycle process in response to changing demands, deadlines, and responsibilities in all aspects of the role on a day-to-day basis.Key responsibilities:

  • Providing first line support via the People Services Helpdesk to customers at all levels of the organisation on People Administrative services in line with agreed service levels, with a view to driving self-service.
  • Ensuring interactions, communications, processes and transactions are undertaken in accordance with legislation, regulations and relevant procedures, and within established timetables.
  • Understanding key procedures and processes in order to promote good practice, resolving queries where appropriate and signposting to appropriate information sources and e-forms.
  • Ensuring timely and accurate systems inputting, in relation to all employee transactional activity.
  • Inputting all payroll related expenses as necessary, ensuring corporate governance and PSC Handbook compliance, and provide advice and support to customers relating to this.
Key Skills:We are seeking an Administrator, who is confident and driven to deliver a service against metrics on a right first time basis.To be successful you will:
  • Have experience in administration services in a high-volume environment.
  • Be adaptable and resourceful with a keen eye for detail.
  • Have a passion for maintaining and developing strong working relationships with key stakeholders.
  • Be an excellent communicator with strong customer service and interpersonal skills.
  • Be talented in using various IT systems including Microsoft Office.
  • Have a flexible problem-solving approach to client enquiries and constant changing demands.
  • Have a good understanding of equality issues and application of statutory legislation is desirable.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Keyskills :
Admin and customer service experience is required

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