Employee Benefits Consultant

Job Description

Employee Benefits Consultant - London/Southeast - ARDIS840673Our Employee Benefits Consultants are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retaintheir loyalty. We strive to provide a market-leading customer experience, and thats driven by you.Our people share a common mindset that sets us apart. Our Employee Benefits Consultants are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationshipswith colleagues, customers, and insurer partners.Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly and experienced team whowill be able to provide support in order for you to succeed within your role.Responsibilities

• Successful management of own SME client portfolio to deliver renewal income in line with the companys strategic objectives.
• Generation of new business income through client referrals, introducer relationships, and other business development initiatives
• Delivery of additional revenue growth through client referrals to other health sales teams.
• To operate in accordance with the companys sales quality standards at all times and ensure that high quality outcomes are delivered for customers.
• Work closely with the Head of Account Development to develop its customer proposition for SME customers.
• Deliver high quality customer outcomes as measured by the companys business standards monitoring.
• Effective management of relationships with providers to deliver high quality outcomes for clients and the business alike.
• Effectively negotiating with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements.

Essential criteria

• Experience within the financial services market is essential, with private medical insurance experience also essential.
• Experience in relationship building with insurers/providers, clients and account managers
• Experienced in using Microsoft Office programs
• Minimum of Cert CII or willingness to study towards qualification
• A proven ability to negotiate successfully on behalf of customers to deliver new business and renewal targets.
• Strong numeracy and literacy skills.
• Effective verbal and written communication skills.
• Strong, personable telephone manner.
• Professional, customer focused approach internally and externally when dealing with colleagues and distribution partners.
• Well organised and able to respond well under pressure and meeting deadlines.
• Work well as part of a team as well as being able to work for periods using own initiative.
• Copes well with change, internally within the business and externally within the market.
• Efficient and reliable.

What do we offer in returnIn return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Pensions scheme for when you feel its time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.Our people are key to the continued success of our business. As a result we provide an inclusive, dynamic working environment where development and opportunity go hand in hand. Here at Towergate Health & Protection we strive to be a diverse and inclusiveworkplace. We treat all our colleagues, candidates, customers and insurer partners equally, fairly and respectfully.If you are an enthusiastic, motivated individual searching for a role that offers genuine potential for both personal and professional development, come and be part of our story and help us shape our future.So, what are you waiting for Come and be a key part of a market-leading, fast-growing company.Please apply online. The vacancy may close earlier than advertised depending on the number of applicants so dont delay.