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Reception / Archivist

TSR Legal Recruitment
Job LocationNewport, Gwent
EducationNot Mentioned
Salary18,000 - 18,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

The Reception / Archivist is the front line of communication for visitors, as well as support for the business services team .To be successful you should be organised and create an amazing experience for all visitors and walk-in customers. This responsibilitycalls for adaptability, together with flexibility.Responsibilities and functions

  • Deal with inbound telephone calls, emails, and answer questions by providing accurate information.
  • Redirect phone calls according to the customers need, take messages and specifically relay messages when needed.
  • Welcome and help all visitors.
  • Transfer or assign phone calls and e-mails to the appropriate individuals or departments.
  • Prepare all received mail and parcels for distribution to the relevant personnel.
  • Ensure a clean, safe, furnished and well-organised reception and customer waiting area.
  • Help with ad-hoc and miscellaneous tasks.
  • Timeously notify the specific fee earners of possible health and safety hazards or concerns.
Archiving:
  • Supervising and directing the staff involved in scanning files for archiving;
  • Ensuring all electronic archives are properly recorded on the archive system;
  • Closing files on the Client Database indicating that the client matter has ended;
  • Recording the client file as "in Archive" on the system, creating an archive number and recording the archive location;
  • Ensure the file is placed in the archive location recorded;
  • Locating files on the archive system as requested via the archive number, client name or matter number;
  • Locating files and returning to the requesting fee earner;
  • Other duties as and when required
Competencies and skills
  • Good administrative abilities.
  • Computer literate and experience in Microsoft office.
  • Good interpersonal skills.
  • Good written and verbal communication skills.
If you are interested in this opportunity in Newport and would like to discuss further, then please contact Rob at TSR Legal for a confidential discussion.

Keyskills :
AdministrativeArchivesCalls

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