Quality Manager

Job Description

Our StoryIQE plc is the leading global supplier of advanced wafer products and material solutions to the semiconductor industry. IQEs core business is the design and manufacture of compound semiconductor wafers or epiwafers using a process called epitaxy. IQEsepiwafers are used in advanced electronic and photonic components which enable a broad portfolio of todays technology products.Our VisionIQEs vision is to be the best advanced semiconductor materials solutions company in the world. Being best means delivering outstanding quality, service, technology and value such that we become the first-choice supplier for all our customers.Our MissionIQEs mission is to deliver the best advanced semiconductor materials solutions to our customers through technology leadership; to provide our employees with a safe, stimulating and rewarding work environment; to partner with our suppliers to form mutuallybeneficial relationships; and to provide our stakeholders with a rewarding investment.Purpose of the role The Quality Manager will be responsible for the outgoing quality of all South Wales sites. They will have full responsibility for Issue management and Customer feedback.To engage with the site leadership team to identify and eliminate quality risks within the process, and subsequently mitigate the risks identified. To bring together key stakeholders to resolve customer issues within targeted timeframes.Key Responsibilities

• The QM Is responsible for Quality Meetings, Quality Technical Support Services and Product
• Liaises with suppliers to resolve quality concerns and coordinate internal actions where necessary.
• Develops Quality Plan and Roadmaps to meet Customer Satisfaction, Warranty and internal quality
• metrics using company standards.
• Coordinates plant teams to improve quality using 6-Sigma methodology
• Responsible for leading Quality Operating System (QOS) initiatives within the production
• Keep traceability records regarding quality actions for future reference.
• Manage quality documentation on FTT, 8Ds, Scrap, Dock Holds, Dock Audit, etc.
• Co-ordinate/Participate in Quality and Contamination audits.
• Lead cross functional team initiatives in quality to achieve no faults forward / zero defects.
• Lead 8D resolution of warranty and customer concerns working together with other departments and stakeholders.
• Ensure the QMS conforms to customer and regularity requirements
• Manage the customer complaints process
• Manage the Change process
• Provide Quality data to enable site improvement
• Implement IATF & Qualsys against project timeline
• Manage & Review site scorecard
• Site specific knowledge of customers and products

Qualifications / Essential Skills

• Degree qualified in a technical discipline, preferably Engineering or Scientific background.
• A minimum of 5 years experience in a Quality Management role.
• Minimum of Six Sigma Green Belt certified but preferably Black Belt certified.
• Working Knowledge of Advanced Quality tools.
• Experience in implementing and Managing Quality Accreditation
• Knowledge of ISO 9001, IATF 16949 and VDA 6.3 implementation & certification

Benefits

• Discretionary Bonus scheme
• LTIPs (subject to qualifying period)
• Employee Assistant Program (EAP)variety of discounts and deals.
• BUPA (self-cover)
• Company pensionoption to pay up to 5% matched by IQE up to 10%
• 23 days annual leave plus UK Bank Holidays