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IT Support Analyst

Job LocationNewport, Gwent
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support AnalystNewportUp to £30,000Yolk Recruitment are working with a global manufacturingorganisation based in Newport looking for an ITSupport Analyst to support their internal users.As IT Support Analyst you will be responsible for providing 1st / 2nd line hardware & software support. This will include support of Windows based desktop technologies (Active Directory, Exchange, Office 365, Windows 10), basic networking (LAN, WAN, Cisco)& device rollout & support (HP, Iphone etc). You will join an experienced team always looking to provide training & support where possible.They are based in Newport & the role will be based onsite.Key Responsibilities:

  • Serving as the first point of contact for IT support within the UK
  • Supporting Windows Desktop technologies (Active Directory, Exchange, Office 365, Windows 10)
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Remote & Deskside support
Essential Skills Required:Support of the following:
  • Windows 10
  • Active Directory/ Exchange
  • Office 365
  • Basic Networking, ideally Cisco.
Soft Skills:
  • Excellent phone manor / interpersonal skills
  • Ability & willingness to learn new skills
  • Strong analytical / problem solving ability
Benefits:
  • Salary up to £30,000
  • Private Medical Insurance
  • 25 days holiday + bank Holidays
  • Onsite Gym
Got your attentionIf you believe that you have the skills and experience for the rolethen please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contactRyan Harris at Yolk Recruitment.*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applyingthen unfortunately you have been unsuccessful.Please keep an eye on our website for more opportunities.*Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and moreor less experience can apply.By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at http://

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