Technical Specialist

Job Description

Business Unit: IT Operations, Core and DataData Platform UnitSalary: £36,000 - £50,000 approx DOE Location: FlexibleUK based remote working available with occasional attendance at site (typically Glasgow)Contract Type: Permanent Join Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. Were on the lookout for like-minded individualsand innovators to help drive our strategy forward. Were also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin.Heres what it means for YOU:

• 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time)
• Five extra paid well-being days per year
• A 35-hour working week
• 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market leading Pension & Private Medical Insurance
• Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness
• Ability to work anywhere in the UK (where the role allows)

And you get these Red-Hot Rewards from day one! You will be based within the Data Platform Unit within IT Operations & you will be a key member of the team responsible for supporting the Groups UK distributed database environment.You will work closely with other staff from IT Operations and beyond including 3rd parties to ensure the database is estate functions as required alongside collaborating with project teams to ensure that change within the database environments is managedand controlled effectively and safely.Day to day youll Support and problem solve on all production databases (in hours and as part of an on-call rota out with core hours) as a priority alongside supporting the databases within some testing environments wherever required. Work with project teams to deliver new databases alongside supporting changes required to existing databases within the estate. Keep knowledge current in regard to Oracle database technologies including but not limited to Exadata and OCI.Our work is highly specialised, high profile and fast paced, so you will be expected to self-manage in a professional and proactive manner in conjunction with your manager who will assign your tasks.The role is all about Thinking outside the box Supporting live service through proactive identification of risk, swift resolution of live issues and proposing appropriate fixes/improvements for future. Working closely with Infrastructure Designers and Project Managers to ensure solutions meet the organisations strategic needs Collaborating with internal and external parties in order to provide excellent customer service. Improving our processes through process automation, innovation and continuous improvement.To be successful youll need to bring A strong understanding and experience in supporting Oracle databases (10g, 11g, 12c and 19). Experience supporting a Production database estate. Experience setting up and maintaining Oracle Data Guard. Experience of using Oracle Cloud Control. Experience of undertaking database patching and upgrades (ideally to 19). Knowledge and understanding of Grid Infrastructure. Awareness of Flashback technologies. ITIL Service Management awareness (Change & Problem Management processes). Oracle RMAN backup and Recovery experience. Oracle Linux, Linux, AIX, and Solaris Operating System experience. Oracle Tuning and Optimisation skills. Strong technical expertise and decision-making skills. Ability to work on own initiative and take responsibility for team deliverables. Experience of Oracle RAC with ASM and Multi-tenancy. Experience with TDE (Transparent Data Encryption).Wed love you to have... A positive can-do attitude and excellent interpersonal skills. Clear evidence of ability to prioritise multiple activities in a rapidly changing environment. Strong analytical and problem-solving skills. Experience of working with SQL databases. Experience with RAT and compression OCI knowledge / awareness. Experience of supporting databases residing upon an Exadata appliance (Cloud at customer X-7 Gen 2 ideally) including patching and maintenance. Experience with Golden Gate.We ideally need you to have the skills and experience listed in the To be successful youll need to bring section above, however, if you dont quite have all the skills and experience listed in this section, please dont let that put youoff applying, wed love to hear from you! The rest is just our wish list!Inclusion at Virgin MoneyInclusion is at the heart of everything we do here at Virgin Money. Its good for you, its good for us and its amazing for our customers. We know that great minds dont think alike, so we rely on your diverse thoughts, feelings, beliefs and backgroundsto be the best we can possibly be. Got any questions about this or need some support with your application Wed love to hear from you so get in touch with our careers team at .Now the legal bitLiving A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it) but we will need to you to confirm you have the Right to Work in the UK.If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years worth of satisfactory references.