Team Administrator

Job Description

Job Title: Team AdministratorDuration: 6 Months (Possibility of Extension)Start Date: ASAPRate of Pay: £14-£15 per hour (To be Confirmed)Work Arrangement: Fully RemoteHours of Work: 37.5 hours per week (8 am - 4 pm / 9 am - 5 pm with some flexibility)My client is currently seeking a Team Administrator to join their team. This is a fantastic opportunity for a professional individual to contribute to my clients success. The role offers a duration of 6 months with the potential for extension, and the opportunityto work fully remotely.The Organisation: The Maternity and Newborn Safety Investigations (MNSI) program is a national initiative aimed at improving maternity safety in the NHS in England. NHS trusts are mandated to report certain patient safety incidents in maternity care for independent investigations.MNSI collaborates with families, NHS trusts, and staff to make safety recommendations for local and system-wide improvements. The program focuses on maternity services and perinatal care, aligning with Each Baby Counts criteria, promoting quality investigationsand enhancing local capabilities. All investigations prioritize equality considerations under The Equality Act 2010 and Public Sector Duty. Formerly part of the Healthcare Safety Investigation Branch, MNSI is now hosted by the Care Quality Commission sinceOctober 2023.About the Role:The purpose of the Team Administrator role is to provide efficient and effective administrative business support to the specified team.This could include resolving day to day problems, organising meetings, filing, and copying, managing correspondence, maintaining information or databases, taking notes and minutes of meetings, managing stationery supplies and other support activities.Key Job Specifics and Responsibilities:

• Administrative support for teams, including document management, calls, and meetings
• Coordination of travel arrangements, events, and file maintenance
• Creation of presentations, databases, and general office tasks
• Health and safety compliance, purchase orders, and supply management
• Covering for PAs and supporting ad hoc administrative tasks
• Proposing policies for service improvement and demonstrating NHSI values
• Promoting equality, upholding the Equality Act, and ensuring a safe working environment
• Key relationships with NHSI, Department of Health, and internal colleagues
• Adherence to equality and diversity principles, fostering inclusivity.

Knowledge and Experience:

• Diary management experience
• Experience in administrative roles within a comparable organization
• Familiarity with administrative processes, procedures, and various computerized software packages
• Flexibility to work outside normal hours and provide ad-hoc support to team members
• Strong communication skills, both oral and written
• Interpersonal skills for dealing with stakeholders at all levels
• Organizational skills, forward planning ability, and effective prioritization
• Capacity to handle multiple tasks simultaneously
• Ability to maintain discretion and use initiative
• Proficiency in Microsoft Office and good IT skills
• Operational experience in the NHS or another healthcare system
• Knowledge and experience in designing administrative processes and procedures, including MS SharePoint usage

Skills, Capabilities & Attributes:

• Communication skills for complex information and administrative matters
• Excellent time management skills, with the ability to re-prioritize
• Self-initiative and effective organization of workload with minimal supervision
• Problem-solving abilities.

Required skills

• CUSTOMER SERVICE / CUSTOMER SERVICE ADVISOR / admin officer / admin / PA / personal assistant