Senior Public Inquires Advisor

Job Description

Senior Public Inquires AdvisorSalary: Grade B - £39,390 (National Framework) or £44,792 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for thoseworking from homeContracted Hours: Full time 37 hours per weekContract Type: 12 Month Fixed Term or Secondment OpportunityLocation: Home or office basedClosing date: Thursday 18th April 2024 at 11.59pmAbout UsWe’re the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care,where necessary.One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ EqualityNetwork.Our Governance and Legal Services Teams provide us with essential legal support and advice, enabling us to accomplish our duties and focus on achieving our aims of ensuring the best health and social care is provided across England.We are now looking for a Senior Public Inquires Advisor to join us on a full-time basis for a twelve-month fixed-term contract. The Benefits - 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays- NHS pension scheme, with around a 14% employer contribution- Free employee assistance service 24 hours a day - Discounts to supermarkets, high street stores, electronics and fleet cars - Discounted gym vouchers- Cycle to work scheme- Internal reward scheme where you could win a voucher or two!- Equipment for homeworkingWhy this could be a great role for youIf you’re experienced in providing advice and robust solutions and handling confidential information, this is the perfect opportunity to join our vital organisation.You’ll play a pivotal role at the forefront of overseeing optimal healthcare across the nation.What’s more, you’ll be able to develop upon your advisory and investigative skillset, honing your expertise and adding our reputable organisation to your portfolio of experience. What you will bring…To be considered as a Senior Public Inquiries Advisor, you will need:- Experience of providing advice, taking into account extensive evidence and legal requirements, and making robust recommendations- Experience of handling confidential matters- Experience of keeping accurate document management logs- Experience of the liaison and co-ordination of requests as they arise- Experience of building effective relationships- The ability to work and deliver under pressureWhat you’ll be doingAs the Senior Public Inquiries Advisor, you will deputise for the Public Inquiries Manager in relation to the Covid-19 Public Inquiry, Thirlwall Inquiry and other independent inquiries, reviews and investigations.Acting as a contact point for Public Inquiry secretariats, you will manage our relationships with investigators and reviewers, as well as our response to investigations and reviews.You will also handle our disclosure to investigation panels, identifying and locating relevant documentation and effectively managing our documentation to ensure full and frank disclosure, with the support of a Senior Records Analyst.Additionally, you will: - Support individual witnesses, alongside Engagement colleagues- Co-ordinate our agreed corporate position for statements- Liaise with the Director of Legal Services for legal support- Arrange liaison with paralegal and administrative support - Provide coaching, support, supervision, and line management- Review transcripts and provide summaries of key pointsNext stepsIf you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.So, if you’d like to join us as a Senior Public Inquires Advisor, please apply via the button shown. Other organisations may call this role Senior External Affairs Advisor, Public Enquiries Consultant, Head of Public Affairs, Senior Public Enquiries Associate, Head of Public Investigations, or Public Investigations Leader.