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Platform and Infrastructure Specialist

Careers Plus
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary45,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Building a strong relationship with their Problem Manger and Technical Team Leader will be vital for the role, assisting with troubleshooting infrastructure wide problems affecting live services and ultimately ensuring the smooth running and securityof the systems. The successful individual will possess a broad range of technical skills spanning both on-premise and cloud technologies, alongside possessing excellent organisational and communication skills. This is a home-based, high-level technical rolewith some requirements to attend the office for workshops and planning sessions.RESPONSIBILITIES

  • Day to day availability, performance, maintenance, upgrades and overall smooth operation of the following infrastructure technologies/services:
  • VMWare Cluster inc. vCenter and ESX hosts.
  • Enterprise SAN IBM v7000 through iSCSI connectivity.
  • Microsoft Windows Server Domain Services
  • Hybrid Citrix Virtual Apps and Desktops infrastructure inc. Citrix Cloud and Citrix Managed Desktops
  • Hybrid Microsoft Remote Desktop Services (RDS) infrastructure.
  • Microsoft SQL Servers
  • Microsoft Windows File Servers
  • Escalation point for Technical Team Leader and Problem Manager.
  • Microsoft Endpoint Configuration Manager (MECM) reporting, maintenance and compliance.
  • Internal infrastructure project management and technical lead (all three phases Planning, Testing & Implementation.
  • Responsible for keeping own projects running to schedule and budget, escalating any risks to the Platform and Infrastructure Manager.
  • Make recommendations of improvements to existing processes and products.
  • Ensuring security best practices are followed for all Atlas Cloud systems and risks are remediated or escalated to the Network and Security Manager.
OBJECTIVES
  • Meeting all Objectives and Key Results set quarterly across the year
REQUIREMENTSKnowledge, Skills and Experience
  • Significant high level technical expertise working within an IT environment.
  • A track record of successful project delivery as technical lead.
  • A minimum of three technical certifications relevant to the technologies used
  • Planning skills.
  • Strong communication skills.
  • Self motivation and organization skills.
  • A desire to expand current knowledge set.
Technology Familiarity
  • MS Windows Server: Active Directory, DNS, DHCP, Group Policy & Certificate Services.
  • Storage: FileServers, Enterprise SANs, Shares, NTFS Permissions.
  • Citrix: Virtual Desktop and Apps, XenApp/Desktop, Netscaler.
  • MS SQL Server: DB Troubleshooting, Backup and Restore.
  • VMWare: ESX 7.0 Hosts, iSCSI Storage connectivity, Virtual Machines.
  • Microsoft 365 Admin: AAD, Exchange, SharePoint & Endpoint Manager Admin
  • Infrastructure Patching and Updates: MECM and WSUS
Desired Skills
  • Azure: IaaS. AADDS, AVD
  • Backup and Restore: Veeam, Zerto, Volume Shadow Copies
  • Monitoring: PRTG, Sentinel, vRealize

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