Network Engineer

Job Description

Practice Group / Department: IT Regional - Network Job Description Were Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, werelooking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realizetheir full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work fromboth the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s healthand overall wellbeing. The RoleThe EMEA Network Engineer will contribute to the operation and strategic development and support of Norton Rose Fulbright LLP’s network infrastructure. The Network Team is a multi-skilled team, leveraging managed service providers, to deliver the end-to-endnetwork services across the EMEA region.NRF have a sizeable project portfolio for 2023-2024 and this role will work on both support and projects. Consistency of service and quality is key for our business and customersThe Network Engineer will have a reporting line into the EMEA Network Manager but will work alongside the other region colleagues to ensure availability across the global network.This role is hybrid and based in our Newcastle office.Skills and Experience required, but not limited to:

• Working within ITIL Framework
• Working in cross functional teams to deliver projects/issue resoutions on time
• Experience provisioning and reconfiguring network devices
• Escalation point for network related events within projects or support
• Experience of MS Azure design, implementation and migration
• Proficient with Cisco Catalyst and LAN technologies
• Experience of managing outsourced network service providers
• Experience of working with and managing third party suppliers to deliver complex network solutions
• Monitoring platforms
• Creations of Network documentation (Visio skills required)
• Must have UK based experience

Be able to demonstrate competence in the following areas:

• Ability to understand the business processes and commercial concepts to interact with business partners and service providers at a peer level.
• Excellent communication and presentation skills, both orally and written
• Strong problem-solving mindset
• Ability to be proactive, overcome setbacks and deliver results.
• Commitment to high quality standards, striving continually for improvement
• Ability to share knowledge between individuals and teams to contribute to overall effectiveness of service improvement activities
• Ability to manage ambiguity and often conflicting priorities
• Strong commitment to excellent customer service
• Experience of working in a regional environment across international locations with an appreciation of multiple cultures.
• Demonstrate a high calibre ‘client facing’ skill-set, with exposure to both business and delivery pressures
• ITIL qualifications are preferred for this role

#LI-KM2Diversity, Equity and InclusionTo attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.Our new enabled work model allowsour people to have more flexibility in the way they choose to workfrom both the office and a remote location, while continuing todeliver the highest standards of service. We offer a range of family friendly and inclusiveemployment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusionhere.We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustmentsor accommodations, please let us know here.