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Lead IT Support Specialist

Plus Catalyst Limited
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary28,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Lead IT Support SpecialistCatalyst is looking to recruit a Lead IT Support Specialist on behalf of our client, a long-standing and high profile £10m income charitable organisation improving the lives of some of the most vulnerable members of our communities. Its services includecaring for people with profound disabilities, children, older people and those living on the margins of society.Reporting to the FD, you will source, implement, maintain and develop the organisations IT and management systems.Your responsibilities as Lead IT Support Specialist will include:

  • Providing technical support to 200 end users
  • Delivering training on the effective use of systems
  • Resolving issues across different locations in Tyne & Wear
  • Assisting in the design & development of the website & intranet
  • Ensuring systems meet user requirements
  • Implementing new systems
  • Delivering improvements
  • Training and supporting two members of the IT Team
  • Resolving user network, hardware & application issues
  • Creating an operational plan
As Lead IT Support Specialist you will need/be:
  • Strong experience gained in a relevant/similar IT Support role
  • A people person
  • Exceptionally well organised and able to prioritise
  • Able to build rapport with team members and users
  • A full driving licence and access to a car for business useideally with technical proficiency in:
  • Windows server virtual machine
  • Hybrid Exchange Office 365 environment
  • Various bespoke SAAS packages
  • Sage/Sage HR
  • Spiceworks
  • TeamViewer
Benefits and rewards:
  • Salary to £35k pa
  • 25 days holiday (plus statutory)
  • Auto enrolment onto pension scheme
  • Death-in-Service (x2 salary)
  • Paid mileage
  • To secure maximum pay/rewards, you must possess all outlined experience, skills and knowledge
Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.Lead IT Support Specialist, Newcastle upon Tyne

Keyskills :
SageTechnical SupportWindows ServerSaaSOffice 365

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