Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

IT Support Engineer

Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support EngineerPosition: IT Support Engineer (2nd Line)Location: Newcastle Upon Tyne, United KingdomSalary: £25,000 - £30,000 + Excellent BenefitsA long-standing (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Newcastle, supporting the infrastructure of high-profile customers. This business partners with leading tech vendors includingMicrosoft, VMware, Cisco, and many more. They add to their customer base year upon year leading them to where they are today, one of the UK’s best rated MSPs with an extensive list of clients in the local area and further afield.Your role as an IT Support Engineer will involve managing and administering a wide range of cloud platforms and services, migrating workloads to the Cloud, assisting the project team onboarding customers, and direct remote support of users. They need someonepossessing strong technical knowledge relating to cloud infrastructure (Microsoft Azure) who can maintain their clients’ IT systems and services, managing tickets and requests.What this Position Entails:

  • Project work / infrastructure migrations
  • Customer onboarding projects
  • Customer system upgrades
  • IT Security implementation
  • Providing remote 2nd Line IT Support
  • Ticket assessment, management, and resolution
  • Improving efficiency, processes, documentation, and automation
  • Providing support as escalation point for 1st line team
  • Aiding customer retention and satisfaction
Key Skills:
  • Microsoft 365 (inc. Teams, OneDrive, SharePoint)
  • Azure
  • Windows Server 2016 / 2019 / 2022
  • AD, Group Policy
  • Exchange and Exchange Online
  • Backup and DR
  • Networking and IT Security
  • Excellent customer service skills (MSP experience desirable)
Benefits:
  • Vendor certifications fully paid for and study support provided
  • Training plans relevant to YOUR areas and paths of interest (Servers, Security, Cloud, Networking etc.)
  • 25 Days holiday, increasing with service
  • Company pool cars
  • Weekly team socials, lunches, and larger company-wide events
  • Staff receive the best and latest hardware, and software, for work/personal use
If you believe this is a great match for you, please apply for much more info.Required skills
  • Active Directory
  • Windows Azure
  • Office 365

APPLY NOW

© 2019 Naukrijobs All Rights Reserved