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Job Location | Newcastle Upon Tyne |
Education | Not Mentioned |
Salary | £11.59 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
We are currently recruiting for temporary inbound Customer Contact Advisors to work for The Care Quality Commission.The purpose of this role is to provide a quality support and advise.You will provide guidance to both internal and external customers, dealing with grievances and gathering relevant information to record and advise on further action.Start Date: 2nd April 2024Assignment Length: TBCRate of Pay: £11.59 per hour - Weekly PayHours: 37 per week, Monday - Friday (9:30am-5:30pm, 9am-5pm and 8:30am-4:30pm)Location: Fully RemoteTraining: Full Training ProvidedCQC strongly believes in a team effort and relies on talented people with a wide range of skills and experience.Thats where you come in!Job Purpose:Responsible for providing an exceptional customer experience to those contacting CQC via multiple channels (calls/emails/web), providing first line resolution for customers seeking advice or sharing information of concern and accurately recording this informationonto appropriate systems.Accountabilities: