Business Process Analyst

Job Description

Job title: Business Process Analyst JRN 20666Salary: Band 7, £30,117 - £32,772Location: Forth Banks / Hybrid Hours/Contract: Full-time, PermanentThe roleHere at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference Thiscould be the perfect time for you to join us in our Force Transformation Department as a Business Process AnalystWork in partnership with key stakeholders to ensure business processes are analysed, documented and prepared for the implementation of business change initiatives: generally through the production of high quality business process maps and process information;identifying current inefficiencies and proposing future improvements.What you’ll do

• Manage a variety of business area portfolios throughout the process analysis lifecycle
• Engage with internal and external stakeholders and Subject Matter Experts (including Police Officers) from multiple business areas in order to accurately identify the relevant business process and process owner.
• Undertake process reviews and facilitate key meetings and improvement workshops to document / map and evaluate services and processes
• Critically evaluate information gathered from multiple sources to support improvements to processes; driving operational efficiency, identifying waste, inefficiencies and areas for improvement.
• Identify benefits and disadvantages/disbenefits to any associated changes using a pre-defined benefits tracking mechanism
• Adhere to process mapping governance structures, ensuring processes are completed in a timely manner and are agreed and signed off by relevant stakeholders

What you’ll bring (Training will also be provided!)

• Process analysis, development and re-engineering experience.
• Strong organisational skills, ideally supported by experience of using a formal project management methodology.
• Experience in evaluating information and the ability to clearly explain complex issues.
• Excellent planning and organisational skills; able to plan own workload against set deadlines, organise meetings, workshops, sign off sessions etc.
• Co-ordinate multiple project / portfolio areas simultaneously.
• Work under own initiative; prioritising tasks to meet the needs of the business.
• Use a structured approach to their work, with the ability to regularly assess priorities.
• Ability to identify appropriate changes and capture benefits/ disbenefits and document
• Excellent problem solving skills and logical, innovative thinking.
• Possess good analytical skills, with an understanding of the need for accuracy and attention to detail.

What we offer

• 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• Enhanced maternity, shared parental and adoption leave
• Flexi time - allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working - option to work from home, your team zone, and spaces across the force
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes - local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
• Access to gyms in some stations
• Sports & Social Club - join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme

Just so you knowIf your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.Please note all applications need to be made via our website