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Business Admin and Customer Service Trainer/Assessor

KM Education Recruitment Ltd
Job LocationNewcastle Upon Tyne
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title:Business Admin and Customer Service Trainer/AssessorLocation:Home/Field based - Must be flexible with travel throughout the Newcastle areaSalary:up to £28,000 (Depending on skills and experience)Type:Full Time, PermanentDuties:

  • Assess, coach and support a caseload of learners working towards qualifications in Business Administration and Customer Service up to Level 4.
  • Managing your diary efficiently to ensure timely assessments and reviews are conducted.
  • Support learners to achieve Functional Skills Maths and English to level 2.
  • Deliver a blended learning approach with the majority of delivery taking place remotely together with face to face visits only as required
  • Organise and maintain documentation on learners progress.
  • Support, advise and motivate learners.
  • Overcome barriers to learning and adapt delivery to meet learner’s needs.
Criteria:
  • Must hold a Level 3 Teaching qualification (PTLLS/AET) and ideally hold a recognised Assessor award (D32/33, A1, CAVA or TAQA)
  • Experience of delivering full Apprenticeships in Business Admin and Customer Service.
  • Must hold own Level 4 qualification in either Business Admin or Customer Service.
  • Must hold strong Customer Service competency.
  • Must be comfortable with and ideally have experience of online and group-based training delivery.
  • Full clean driving licence and own vehicle.
  • Must be flexible with travel.
Please note:KM Recruitment receive a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days, then unfortunately your applicationhas been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

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