Accounts Payable Assistant

Job Description

Practice Group / Department: Chrome River Management Newcastle Job Description Were Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, werelooking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realizetheir full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work fromboth the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s healthand overall wellbeing. The RoleThe role sits within our Finance Department in Newcastle, reporting to the Chrome River Service Manager. The role is in a team that provides support for the Chrome River function as well as generating payment runs for the UK and some EMEA offices. Thefirm uses SAP as its ERP solution and Chrome River/Emburse software to handle the workflow of invoices and expenses. The team also provides Accounts Payable support and best practice options to the wider EMEA region. This role will be operated on a shiftsystem basis (08:00 to 18:00 Monday to Friday).Key responsibilities – Chrome RiverIn line with the agreed EMEA Chrome River support model:-

• Actioning Service Now support tickets from the business, which will include Reporting requests, Query support for the business on invoices and expenses, Troubleshooting requests - How do I, Finance process and policy queries and their application in relationto Chrome River and any other issues relating to system support
• Liaising with internal Chrome River second line support and the Chrome River Service Desk in the event of escalations, major issues or system fails
• Updating the EMEA Chrome River dashboard (links, top tips, FAQs)
• Regular liaison with the key stakeholders (EMEA Finance Teams, IT Training team to communicate systems updates and assist with updating/maintaining user guides and reviewing any training material to ensure it is fit for purpose

Key responsibilities – Payments

• Generating UK and where required, EMEA payment runs by arrangement with local offices in agreed timeframes following the payment calendar, ensuring transactions clear SAP and the banks in a timely fashion. Investigating, resolving or escalating issuesrelating to uncleared items
• Entering UK manual payment requests onto HSBCnet/RBS Bankline platforms as required, ensuring payments are sent in a timely manner, escalating as required
• Providing support to and liaising with the payment team on payment requests and timings, outstanding bank reconciliation items
• Administering the firm’s agile payment solutions, including American Express, HSBC Virtual cards
• Other ad hoc tasks as may be required

Key Skills and experience

• 2+ years in an Accounts Payable position is essential
• Experience working in a high volume position is also essential
• Comfortable working within a fast-paced, flexible, shift based environment supporting Finance and the business in the completion of objectives
• Knowledge of SAP, Chrome River or other invoice/expense workflow solution useful
• Experience with Power BI is desirable
• Experience of a professional services environment useful but not essential

Diversity, Equity and InclusionTo attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.Our new enabled work model allowsour people to have more flexibility in the way they choose to workfrom both the office and a remote location, while continuing todeliver the highest standards of service. We offer a range of family friendly and inclusiveemployment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusionhere.We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustmentsor accommodations, please let us know here.