Plant Hire Coordinator

Job Location	Nether Whitacre, Coleshill
Education	Not Mentioned
Salary	24,000 - 26,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Plant Hire CoordinatorOur client is looking for new Plant Hire Coordinator member of an expanding team in Birmingham, B46 area. This is a fantastic opportunity for individuals from a construction or Plant Hire Sector who have a passion for delivery excellent customer service. Ourclient is a leader in construction plant hire in the UK and Ireland. They recognise that their people make the business a success and are passionate about training and development. The Plant Hire Coordinator will be responsible for delivering a great service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone and via email. Youll managean order from enquiry, taking ownership of the customer journey and building relationships with the customer. If you enjoy thinking on your feet and using your own imitative to ensure the best possible customer experience, this is the role for you! If you join the team, you will be provided with everything you need to be successful in the role.To succeed as a Plant Hire Coordinator, you will bring the following skill set and behaviours: Previous experience in the hire or construction industry would be advantageous Experience in developing and utilising product knowledge, eager to understand product ranges Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers Exceptional communication skills including negotiating and influencing. Youll have the ability to engage and build relationships with both internal and external customers Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach, youll enjoy a varied workday in a fast-paced operational environment where youll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels A good level of computer literacy in MS Office packages. Youll embrace learning new IT systems and enjoy making the most of technology in your job rolePlant Hire Coordinator will receive - A salary of £24,000 - £26,000 PA Great Working hours Employee Assistance programme Pension If you are interested in the Plant Hire Coordinatoropportunity, please apply, or get in touch with Amy Hunter at the Hagley Court Pertemps Office in Birmingham

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