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Job Location | Nantgarw |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Job Title: Telephone Account ManagerSalary: £24,000 & uncapped commission structure.Location: Cardiff Head Office, (Parc Nantgarw)The OpportunityReporting to the Customer Care Manager, the Telephone Account Manager holds responsibility for proactively managing customer accounts via telephone; including all areas of customer support and growing assigned accounts by unlocking incremental revenue opportunities.The BusinessAlcumus are the UK’s market-leading provider of technology-led risk management solutions that help businesses of all sizes become safer, healthier and stronger.With PE backing and achieving double-digit year-on-year growth, Alcumus has ambitious growth plans both nationally and internationally for 2020 and beyond.Our SafeContractor product line boasts 20%+ YOY growth, an enviable client base and impressive NPS scores (client and employee) with an exciting few years ahead as we begin our international expansion into North America.The IdealWe are looking for someone who is driven to go above and beyond for our customers. You will be proactive by nature and committed to delivering a first-class customer experience, therefore strong communication skills (verbal and written) are key to success in this position. The ideal candidate will be motivated by a fast-paced, high energy environment and have the ability to create and develop strong relationships with our clients. The candidate will be articulate and be able to discuss our products and services clearly and professionally. With at least two years of business development/account management experience, you will be able to demonstrate success with achieving/exceeding targets in a results-driven environment.The Bits Our People Love