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Job Location | Nantgarw |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Client Success Manager - Software CustomersJob Title: Software and Solutions Client Success ManagerLocation: Field, home-working. Attendance at Nantgarw Head Office as necessary.Hours: Availability required Monday - Friday 8am - 8pm core hours Monday - Friday 9am - 5pm.Salary: £30,000 + bonusConnect Assist provides outsourced contact centre services including helplines, CRM and Contact Centre platforms using Cloud-based Software as a Service (SaaS). Our services are provided to a range of sectors with a focus on a core of charity,Government and health organisations.We are the UKs leading inbound helpline provider and a key Oracle Partner and Five9 Partner in the UK for third and public sector accounts. We are a fast-growing business seeking the right talent to help drive the next phase of growth.We are seeking to recruit a Client Success Manager to join our successful and growing Sales and Marketing team as part of the Channels and Alliances division, to develop our customer accounts across the UK, where we have implemented Oracle and Five9 applicationsand to create and leverage relationships within Oracle and Five9 to drive client success, account growth and retention. The portfolio of clients spans a range of market sectors and sizes of organisation including some highly prestigious accounts.Main duties and responsibilities: