Quality Manager

Job Description

Job Title: Quality ManagerDepartment: QualitySalary: £45,000 + Bonus capped at 20% of salaryReed are working with an established and highly respected business based in East Lothian that are on the hunt for an experienced Quality Manager. This is a fantastic role with a business that have been operating at the highest level since the 19th century!Main Purpose:-Responsible for the management of the Quality System which is to EN9100 as well as to customer specific requirements. Control of inspection of all incoming parts from supply chain companies and internally produced components to meet the quality standardsand systems required.Key Responsibilities:-• Contribute to the creation and implementation of best practice, quality, vision, strategy, policies, processes and procedures to aid and improve operational performance.• Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.• Implement all relevant procedures described in the Quality Management System (QMS- EN9100) and ensure compliance.• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.• Respond to customer complaints putting in containment actions, full analysis, error proofing, and implementing short-term and long-term countermeasures.• Champion a program for the implementation and sustainment of a continuous improvement culture.• Act as a point of contact for warranty issues.• Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.• Introduce new systems and procedures where appropriate.• Train others in all aspects of the quality system and application of procedures.• Undertake internal and process audits of the Quality Management System (QMS).• Management of the Quality System Engineer in the sign-off of parts and the resolution of internal/external quality concerns.• Establish and refine quality sign-off instructions, standards and documentation.• Report against agreed quality metrics on a monthly basis.• Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving quality.• Attend various meetings and action/communicate instructions.• Produce written reports and make presentations.• Undertake continuous training and development.• Perform root cause analysis and resolve problems.• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact.• Identify business improvement opportunities within the organisation.• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.• Conduct risk assessments of processes and tasks in the department.If you are keen to secure a role with a fantastic company with a global client base and have the skills required, please apply online today!