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Site Reliability Engineer

Hermes
Job LocationMorley, Leeds
EducationNot Mentioned
Salary£44,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are Hermes, the UK’s leading consumer delivery company handling over 300 million parcels per year with a 15% growth year on year for the last five years.We are embarking on a journey, utilising cutting edge technology to ultimately engage our customers at every touch point in their digital experience.As a team, we innovate and challenge the status quo to meet the needs of our broad and varied client base.We believe that every team member will play their part in achieving the goals of the team, department and company.As an individual, youll have the support to grow and progress your career. We are building a learning culture, where its safe to fail, and failures seen as learning opportunities.We are establishing a team of skilled individuals with a passion for technology.Role Overview:A Site Reliability Engineer is responsible for providing the tooling, processes and support that the his or her team requires to:

  • Reliably deploy applications to production
  • Detect issues and rollback changes quickly
  • Ensure Service Level Objectives are met, and applications can scale to cope with demand
  • Maintain documentation and runbooks, ensuring that the knowledge acquired in SRE is available across the organisation and built into the squads as a discipline
  • Support shared services that are used in development, testing and production environments (e.g. Gitlab, Concourse, Jenkins etc.)
    • You will be accountable for:
  • Improve the efficiency of the software development processes by providing tooling and guidance that improves infrastructure resilience, security and cost optimisation
  • Support your team in dealing with operational issues such as availability, performance and scalability
  • Influencing Service Level Objectives, Non-Functional Requirements and infrastructure requirements
  • Highlight deviations from technology standards to the TDA (Technical Design Authority)
  • Ensuring that the Service Level Objectives in your area are met
    • Knowledge & Experience:
  • Some experience with configuration management tools and infrastructure as code (we use a mixture of Ansible and CloudFormation)
  • Some practical experience with CI/CD tools (we use Jenkins and Concourse CI)
  • A background in software development is considered a plus
  • Experience with Windows and/or Linux administration
  • Experience with AWS is essential
  • Experience with application containerisation platforms and registry e.g. Docker & ECR
  • A background in at least one of the following scripting languages (Bash, Python, Go)
  • Knowledge and/ or experience with Java
    • Qualifications:
  • Bachelors degree in Computer Science, similar technical field of study, or equivalent practical experience
    • “To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes.”5

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