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1st Line Support Technician

Search
Job LocationMorley, Leeds
EducationNot Mentioned
Salary£21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1st Line Support Technician Leeds Salary from £21,000Amazing Benefits Whats in it for you

  • Free on-site parking
  • 21 days of holiday (rises 1 year per year of service)
  • Day off on your birthday
  • Great opportunities for progression within the company
  • Breakfast provided for you.
  • Amazing social events and teambuilding events
  • Pension scheme, private healthcare, and income protection cover
We are looking for a 1st line technician to join our rapidly growing team, working for an innovative and amazing company. You will be joining a team that is crucial to the success of the company. The key responsibility of the role is being the firstpoint of contact to our large customer base, while always delivering outstanding customer service. If you want to work somewhere where everyone is valued and pushed to succeed, then this is the place for you!What you will be doing:
  • Being the first point of contact for all customer queries through phone calls, live chat, and email.
  • Logging all correspondence and information in the relevant systems.
  • Meeting SLAs and KPIs
  • Ensuring all queries are handles in a timely manner.
What we are looking for:
  • Someone who has tech knowledge.
  • Someone who has a passion for always delivering exceptional customer service.
  • Someone who is a big team player.
If this role is something that interests you then apply today for an immediate telephone interview.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

APPLY NOW

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