Logistics Coordinator

Job Description

Pay Rate: £14.42 MAXDuration: 3 monthsStart: ASAPHours: 36hrs - 08-16:30 Mon - Thurs, 30 min break 08 - 13:00 Fri No BreakDUTIES & RESPONSIBILITIES: Prioritise domestic and international shipments to ensure the smooth movement of goods Review customer complaints relating to the shipping process Comply with international shipping laws and regulatory compliance procedures Maintain good customer serviceand help towards solving problems Liaise with commercial, manufacturing, customers and distributors for order and shipping requirements Address order flow issues, shipping delays and quality control issues Liaise with freight forwarders regarding prices,transport requirements and delivery times Manage despatch of shipments and collections across all product lines of the business Work closely with the packing area, spares and pump order management teams to ensure cut offs are met Liaise with freight forwardersand carriers regarding delivery of shipments ensuring full documentation is generated Document and escalate any customer service, shipping and receiving issues Audit broker and freight forwarder documentation for international shipments (Compliance requirement)Work closely with the Compliance Team to ensure commodity codes, country of origin and export licenses are accurate Undertake any training that is a requirement of the role Carry out other duties as and when business requirements dictateSKILLS & EXPERIENCE REQUIREDStrategic Displays a high attention to focus on detail and is able to accurately follow verbal and written instructions and procedures (Functional / Technical skills) Has solutions and suggestions that are effective in addressing the problem at hand (ProblemSolving) Is adept at learning, integrating, and applying new technical skills and knowledge (Technical Learning)Operating Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others) Able to apportion time effectively to complete tasks (Priority Setting) Able to define, work within and improvebusiness processes whilst exercising good judgement based on immediate and future business needs. (Process Management)Energy Will be energised by challenges and drawn towards opportunities (Drive for results)Organisational Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication) Aspiring and keen to advance within the organisation (Career ambition)Personal and Interpersonal Imbued with a strong sense of customer focus (internal/external) (Customer Focus) Committed to self improvement and development through the role in order to achieve career goals (Self Development) Is known to consistently adhereto ethical principles and expects others to follow suit (Ethics & Values) A candid team player who collaborates with peers to solve problems (Peer Relationships)Qualifications: Logistics Degree - DesirableExperience: 35 years working knowledge of a logistics / Shipping environment, including certificates of origin, letters of credit, incoterms - Essential 3 - 5 years working knowledge of customs procedures - EssentialSkills, training or special knowledge: Computer literacy (including good command of Microsoft Office - Excel, Word and Outlook) - Essential BPICS / JDE systems Knowledge - DesirableQuality Assurance Carry out all duties in accordance with the Quality Assurance procedures and department/area work instructions. Contribute to general improvements in the quality and key activities of the department/area.Training Participate in training where required.Health, Safety and Environment Carry out all duties safely and in accordance with the Health & Safety Policy, Employee Handbook, procedures, training and instruction. To be safety conscious and report any safety hazards to the HSE representative.