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People Operations Administrator (HR Administrator)

BCA
Job LocationMeasham
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: People Operations Administrator (HR Administrator)Location: MeashamSalary: £20,000 - £25,000Job Status: 6 month fixed term contractHours: 40 hours per week Monday - FridayThe Role:To provide a first class shared service operation to respond to customer queries and requests in a professional and timely manner. Strive to continually improve ways of working to drive effectiveness and improving business people process capability.Key Accountabilities:

  • The accurate and timely completion of people transactions for the whole employee lifecycle (hire to retire), in the HRIS where appropriate.
  • Logging and responding to People enquiries that come through the People mail box or by phone in a professional and consistent manner, redirecting as necessary, as per agreed SLAs.
  • Preparing accurate, quality assured on-boarding materials, new starter contracts, benefits enrolment information and terms & conditions contract changes.
  • Managing the retention of employee documents and records according to GDPR regulations.
  • Preparing reference requests, badges and other people related requests as required.
  • Developing process and user guidance people process documentation to ensure consistent ways of working, both within the People Operations team and wider business.
  • Compiling management information and reporting.
  • As a member of the People Team, role model the BCA Values and Behaviours
  • To lead and /or be part of business and people projects as required
  • Identify and support the implementation of any people operations opportunities to improve business performance, based on ROI and quality.
  • To ensure all people support activities and processes are legally compliant at all times to mitigate any business risks, particularly GDPR.
  • Actively develop new ideas to enhance the People Operations service to foster a culture of continuous improvement.
  • To drive and maintain high quality people data to enable high quality MI and Insight for stakeholders to improve overall business decision making and performance
    • Knowledge, Skills and Experience Required:Essential
  • Customer led HR operations transactional and query resolution experience
  • HRIS user experience
  • Attention to detail and accuracy
  • Intermediate Microsoft Office skills, particularly in Word and Excel
  • Good communication and stakeholder management skills
  • High service focus and results driven
  • Highly resilient, particularly when working with change
  • Commercial, numerical, analytical and problem solving skills
  • "Digitally savvy"
  • Team working ethic
    • Desirable
  • HR Shared Service experience
  • CIPD qualified (Level 3) or equivalent qualifications
    • Required skills
  • General Administration
  • HR
  • Human Resources

    • Keyskills :
    General Administration HR Human Resources

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