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Admin Assistant (Software)

Job LocationMartlesham Heath
EducationNot Mentioned
Salary£18,000 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Your long-term employment aims are at the heart of what we doOur Client is a dynamic, innovative, Software Solutions Company who develop, consult and supply support services, for a variety of technical products. A growing, family-run business, they are looking for a I.T savvy Admin Assistant, to join their team, based in Martlesham, Ipswich.Admin Assistant (Software)£18K DOE | Mon-Fri 8:30am - 5:00pm | Martlesham, Ipswich | Family-Run | 20 Days Holiday, Bank Holidays Off, Birthday Off | Unrivalled Christmas Party | Pool-table and Dartboard in Staff RoomYou will be responsible for the Customer Success of existing accounts, as well as the admin involved in processing renewals for these accounts. This role will suit someone with strong communication skills and an excellent telephone manner.Duties (include but are not limited to):

  • Building and maintaining long term relationships with existing customers via monthly calls and meetings
  • Assisting with issues and advising customers of any upcoming changes and new products
  • Raising and sending invoices, which involves creating Quotes and Opportunities within our CRM system
  • Liaising with existing customers regarding renewals, and processing them
  • Person Specification:
  • Strong/Advanced IT skills with Microsoft Office and a confident approach to new systems
  • Experience using a CRM system and Accounting system would be advantageous
  • Clear and professional telephone manner
  • Excellent customer service skills
  • Fantastic attention to detail
  • Quality & Client focus
  • 2+ years Admin or Account Management Experience
  • Full UK Clean Driving License
  • PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact. Required skills
  • Account Management
  • Admin
  • Customer Service
  • Invoicing
  • Teamwork
  • Keyskills :
    Account Management Admin Customer Service Invoicing Teamwk

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