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Administrator - Temporary

Job LocationMarket Harborough
EducationNot Mentioned
Salary11.10 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

On behalf of a leading professional body, were currently recruiting a skilled administrator to provide support to a busy regional team.The successful candidate will enjoy working in a fast-paced environment, and will take responsibility for the day-to-day management and development of activities and initiatives, including the regional programme of both virtual and face-to-face events.Applicants should be comfortable with digital platforms (or keen to develop these skills), as a key part of the role will involve working closely with the teams delivering online events. You will also be a first point of contact for member, fellow and delegateenquiries and should therefore demonstrate excellent customer service skills.Duties and responsibilities:

  • Supporting the organisation and professional delivery of events, including regional and national conferences and membership engagement meetings (both virtual and face-to-face)
  • Supporting the delivery of virtual MS Teams training events
  • Managing the approval of job descriptions within specified regions
  • Providing administrative support to the regional team by servicing regular stakeholder engagement meetings
  • Supporting the team with the administration of competitions and other regional schemes and initiatives
  • Facilitating the management of accurate records by communicating regular updates to the regional services team
  • Maintaining appropriate working knowledge of various systems, such as CRM, Dotdigital and Survey Monkey and develop robust user skills
  • Providing excellent customer service at regional events, ensuring delegates needs are met
  • Provide general administration support to the regional team as required
  • Communicating with members within the regional network, and actively contributing to the development of membership
  • Supporting the development of good practice and improvement of service delivery
  • Promoting and maintaining a professional and positive image of the organisation
  • Ensuring policies and procedures are adhered to and recommending changes when appropriate
  • Basic web content management
Skills and experience required:
  • A levels or equivalent qualifications (or proven relevant experience)
  • Previous experience in a similar role supporting the organisation of conferences, high-level stakeholder meetings and/or training events, ideally within a professional membership organisation
  • Proficient in the use of Microsoft Office packages eg Word, Excel, PowerPoint, Outlook, MS Teams and database systems eg CRM
  • Works to high levels of accuracy, maintaining accurate records, with excellent attention to detail.
  • Enjoys working to deadlines in a fast-paced and busy environment
  • Understands customer needs and the importance of members in a membership organisation and works to provide excellent customer service and delegate experience
  • Willing to travel within the UK if required
Hours of work
  • Monday to Friday 9.00am - 5.00pm, 35 hours per week
Salary and benefits:
  • £11.10 per hour

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