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Customer Service Support

Bucks and Berks Recruitment
Job LocationMaidenhead
EducationNot Mentioned
Salary£11.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

This is a great opportunity to join a fast paced growing organisation supporting front line IT with queries. The role is starting on a temporary basis with the opportunity of working permanently at the end of a qualifying period.For this role we are looking for someone who is energetic, professional and focused who can work seamlessly within a busy team. You will be dealing with all aspects of first line support.Key Responsibilities and Duties include:

  • 1st line support
  • Logging phone calls
  • Providing operational support to the business
  • Order dispatch process
  • Ensuring databases are kept up-to-date and accurate
  • Liaising with internal and external departments
  • Escalating issues when required
  • Managing and supporting customer relationships
    • Key skills & competency requirements
  • Excellent verbal and written communication skills
  • Excellent attention to details is essential
  • Must have the ability to work unsupervised and on own initiative
  • Highly organised with the ability to prioritise effectively
  • Ability to thrive in a high pressure, fast paced work environment
  • Experience of using Excel
  • Excellent team player, personable and able to operate at all levels
    • If you feel you have the right skill set and experience to apply for this role please do not delay as we are seeking people who can start immediately.Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills. If we do not have anything suitable we will not keep your CV for more than 30 days.Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).

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