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Dealer Support Manager

Superbike Factory Ltd
Job LocationMacclesfield
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

At Superbike Loans we pride ourselves on adding a welcoming and friendly customer experience to everyone we speak to.Our team is a mix of motorbike enthusiasts and finance specialists who have a common goal to help individuals finance and ride away on the bike of their dreams.As a finance broker, we work in partnership with Motorbike Dealerships to arrange finance deals that suit their customers, by findingthe bestfinance package available to us.Key Responsibilities:

  • Contact our established database of motorbike dealerships to developfinance leads into Superbike Loans.
  • Account Manage thedealerships, building strong and lasting relationships.
  • Work towards company KPI’s.
  • Assisting with finance applications for dealer-introduced business.
  • Liaising with our lenders.
Essential Experience:
  • Candidates must be customer-centric, Superbike Factory places customer interests at the heart of the business. We are authorised by the Financial Conduct Authority (FCA). All employees must comply with Consumer Duty; setting higher and clearer standardsof consumer protection across the business, and putting our customers needs first
  • Telesales/Business Development or Account Management and customer service
Desirable Experience:
  • An understanding of loans/finance.
  • Experience working in aFCA-regulated environment.
  • B2B sales.
  • An understanding of Consumer Duty.
Key Attributes
  • Good communication skills
  • Active listening
  • Confidence
  • Problem-solving
  • Passion
  • Goal orientation
HoursMonday to Friday 9 am-6 pm. Every other Saturday9 am -5 pmper month, with a day off in theweek.Benefits• Netflix Membership • The Dining Group Discount Card • Gymflex Benefit • Group Life Assurance 4 x salary • 15% Staff Discount on Accessories • Staff Discounts on SBF Bikes • Salary Sacrifice Pension Scheme • Cycle to Work Scheme • Health Care + WellbeingBenefits • Bereavement counselling, • Critical illness support • Legal support • Cancer Support • Fitness plans and nutrition advice • Physiotherapy +Mental Health Consultation • 24/7 Employee Doctor Help Line** We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.NB. Employment credit searches will not affect your credit rating.We’re an equal-opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disabilitystatus.We would love to respond to every application however due to the volume of applications we receive this isnt always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted.We may retain your CV to contact you about future employment opportunities at Superbike Loans.

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