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Team Leader

Acacium Group
Job LocationLong Ashton
EducationNot Mentioned
Salary28,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Team LeaderThornbury Community Services Services (part of Acacium Group)Bristol (BS13 8AE)Permanent, Full Time (working 4 on 4 off, 2 nights and 2 days)£28,000 - £32,000(+Annual Bonus)Unlock your potentialAre you hard-working and resilient, with a passion for working in a people-focused environment Do you want to develop your career in an organisation where you are truly valued and are given a platform to be successful in your careerIf you are looking for an opportunity where you can make a difference to peoples lives on a daily basis using your exceptional customer service skills Then look no further.As a Team Leader you will be an extension of the day team providing oversight and guidance to the Care Coordination team delivering word class customer service and administration support. The team act as an initial point of contact for customers and supportwith enquiries from clients, agency workers and the wider operations of the business. It is a really rewarding role where your actions can improve peoples lives every day.Everyday you will

  • Lead and co-ordinate shifts daily. Ensure workload is shared amongst team on each shift and processes and procedures are followed strictly.
  • Be resilient with your approach to work always presenting professional, courteous and knowledgeable behaviour to clients, service users, field staff and colleagues.
  • Provide support to the Team Managers, Ops Manager and Regulations Manager acting as an initial escalation point of contact for clients, families and commissioners.
  • Liaise with external clients to enhance client relationship to support business growth, often establishing additional demand and promoting nurse availability.
Whats in it for youIn return for your hard work, we can offer you career development and a range of exciting company benefits including:
  • Working in a brand new office with a Gym and great food options!
  • Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career
  • Unlimited learning & development opportunities right at your fingertips- including fully funded qualifications!
  • Pension scheme matching up to 5%
  • Gym Flexdiscounted gym memberships which are UK wide!
  • Regular team socials including drinks and nights to popular local restaurants.
  • Discounts on restaurants, shops, bars and cinemas
  • Free flu vaccinations
Join us and make a difference!If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery modelsto health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.Join us and play a key part of shaping the future of society and improving peoples lives!To thrive in this role, you must ideally have...
  • Previous experience within a similar role or scope to move into this role. E.G- Team Leader or Senior positions.
  • Exceptional interpersonal and communication skills within customer service, both written and verbal.
  • The ability to work well under pressure and meet deadlines whilst remaining resilient.
  • The drive to learn and grow your skillset to improve performance with yourself and your team.
Our Inclusion Commitment:We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and activelyencourage applications from all backgrounds and communities

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