Refrigeration Supervisor

Job Description

Job Title: Refrigeration SupervisorSalary:£55,723.82 per annum (inclusive of call out) plus Company Vehicle with Fuel Card, Pension, Health plan, 33 days holiday (including bank holidays)Location: Merseyside - Ideal candidate in LiverpoolHours: Monday to Friday / 40 hours per weekOn Call: Availability to be on call is a mustWe are advertising this Refrigeration Supervisor role on behalf of our client City Facilities Management’. City FM was established in 1985 and the company has grown to become one of the world’s largest privately held, integrated FM companies.Job Purpose:The Refrigeration Supervisor is crucial to the delivery of PPM, reactive and testing work streams whilst supporting with technical assistance to all maintenance teams across the estate. This role will require you to supervise, influence and build strongworking relationships with the customer, internal teams and regional Engineers. The candidate needs to have the ability to manage 8 engineers and visit up to 40 site locations in and around the Merseyside area.The role is responsible for effectively planning and leading Refrigeration teams to ensure all services are completed to the agreed standard and comply with all regulatory and company standards. This role is also responsible for overseeing all technicalstandards within the operation. You will be the technical expert and key account holder for Fgas ensuring maintenance of our obligations to ensure our ongoing membership, in addition you will support and guide engineers through any training.The requirement to manage a budget and service delivery in a cost-effective manner is critical whilst ensuring compliance with customer and company Health & Safety requirements at all timesKey Accountabilities:

• Represent the company in a professional manner at all times and develop a good working relationship with the Site and Maintenance Technicians and the customer’s employees.
• Ensure that all sites are covered for maintenance services, including Reactive and PPM.
• Provide technical support and coaching to Regional Site & Maintenance Technicians.
• Ensure under performance on KPI’s is understood and action plans are in place to drive improvement.
• Support the Divisional Account Manager on all technical, people and FM process issues.
• Provide cover for Divisional Account Manager during times of absence, holidays and meetings.
• Complete specified reports and compliance documentation and take action on any issues raised
• Audit FM documentation and action on any non-compliance issues.
• Deal promptly with all Help Desk calls and ensure that the issues are resolved effectively, escalating where necessary to the appropriate management level.
• Attend / hold meetings (in line with meeting schedule) with line manager and technicians to communicate and City communications.
• Regularly communicate with the customer on all FM activity.
• Compliance with all of City policies and procedures.
• Participate in the recruitment and selection process of Technician vacancies.
• Comply with health & safety legislation and Company processes
• Carry out any reasonable management request.

Skills / Background / Qualifications:

• Educated to GCSE / Standard Grade level as a minimum, ideally NVQ Level 3 or equivalent in electrical installation/Maintenance.
• NVQ in Refrigeration or equivalent.
• City and Guilds 2079 refrigerant handling.
• Able to manage up to 8 engineers and visit up to 40 site locations around Yorkshire.
• Ability to maintain and repair a range of electrical and mechanical equipment, e.g. fans, pumps and compressors.
• A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable; and PPM and compliance background.
• Previous experience of effectively leading and managing a team is essential.
• Previous experience of developing client relationships at a senior level would be advantageous.
• Strong PC literacy, with experience in extracting, collating and presenting performance data along with a good understanding of the Mercury system.
• Strong communication skills, both written and verbal.
• Excellent planning, organising, prioritisation and project management skills.
• Strong results focus, takes accountability for own performance and that of the team
• Effective problem-solving and decision-making.
• Highly flexible and self-starting. The role will have many challenges and a flexible approach will be needed.

Please only apply for these roles if you have the relevant refrigeration qualifications and are comfortable working on an on-call rota of 1 week in every 4.To apply for this role please submit your full and up to date CV to Andrew Bridges at PDA Search and Selection.