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Job Location | Liverpool |
Education | Not Mentioned |
Salary | £27,275 - £31,059 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Job Title: Outreach Adviser - North WestSalary: £27,275 (Increasing to £31059 following successful completion of a 6 months probation period)Location: HybridJob Type: 12 Month Fixed Term - Full TimeMigrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect andenables them to reach their full potential.We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.The Role:We are currently looking for an Outreach Adviser to join our vibrant and committed Outreach team in the North West on a 12 Month Fixed Term contract, there will be a potential for the role to be made permanent or to be extended.The Candidate: The successful candidate will be client focused and an excellent listener, have demonstrable experience working with people in sensitive and emotionally demanding situations and be passionate about protecting our vulnerable clients.The post holder will support our national Asylum Services to support our most vulnerable asylum seekers across the UK through a mixture of telephone and face to face advice. You will primarily provide day to day support for clients and partners in need of Outreach,ensuring that compliance with Home Office standards is met.If you are an excellent communicator, have the ability to diffuse difficult situations and without becoming personally involved and are looking for an exciting role within an ever-growing, fast paced team, wed love to hear from you!As the Outreach Adviser your duties would include:
Keyskills :
AdminCustomer ServiceCustomer ServicesCustomer SupportCustomer Service AdvisorAdministratorCustomer Service ExecutiveCustomer Service ConsultantCustomer Support AdvisorComplaints OfficerCare AdvisorHelpline AdvisorCustomer Aid