Medical Receptionist IMMEDIATE STARTS

Job Description

Considering a career move! Join our team in the exciting world of private healthcare!Our client are looking for a highly organised individual with excellent customer service & a keen eye for detail to join our expanding patient care team at our Private Clinic.You dont need to have worked in healthcare before and they are more interested inyou as a person, than your experience or qualifications!Job Details" Base location: Liverpool City Centre " Hour: 37.5 hours per week on a rota basis Monday-Saturdays" Salary: £18,000 - £20,000 depending on experience" Perks:o Exclusive discounted access to private healthcare, aesthetic treatments, cosmetic surgery and other serviceso Company pension o Life Assurance *o Income Protection *o Day off for your birthday *o MediCash healthcare*o Perkboxo Free flu jabs and eye testso Company Christmas Party with free drinks, food and transporto Constant learning & development opportunities* qualifying period appliesIt is essential that applicants have the following:" Excellent interpersonal & customer service skills" Computer literate with good working knowledge of all MS Office (Word, Excel & Outlook)" Excellent communication skills (written & verbal)" Ability to multi-task" Problem solver, with the ability to think outside the box" Experience in a similar role is essential" Experience in sensitive data management complaints & incidents handlingDuties of this role include:" Provide a courteous, discreet & efficient concierge service to patients and clinicians in line with the company ethos: meet & greet in a polite, friendly and professional manner, handle patient enquiries, patient information and reception duties;" Monitor visitor access and maintain security protocols;" Arrange meetings by scheduling appropriate meeting times, booking rooms, managing diaries;" Take payments and handle invoices;" Manage room allocation and ensure rooms and clinic are appropriately stocked and prepared;" Liaise with patients, consultants and clinicians in a professional, competent and knowledgeable manner whilst maintaining a high standard of confidentiality at all times " Ensure all the appropriate clinical and administrative standards are documented and followed, including patient health & safety, financial compliance and that risks are effectively managed (to include CQC compliance)" Any other duties deemed to be necessary for the needs of the business.About Pall Mall MedicalPall Mall Medical is a rapidly growing private health care provider based in the North West. We have city centre clinics in Manchester & Liverpool, where we deliver predominantly GP & Consultant appointments; and we have a purpose-built hospital in Newton-le-Willowswhere our Diagnostic facilities are located. Our hospital in Newton-le-Willows is the "hub" to our two-city centre clinic "spokes".We pride ourselves on delivering 5-star healthcare to all our patients and clinicians and were looking to expand our team in-line with our ambitions to further grow the organisation. Good luck - we cant wait to meet you!

Keyskills :
Reception