Linux Support Engineer

Job Description

MainPurpose of Job Reporting to the Application Support Manager, The Junior Application Support Engineer role is is responsible for the configuration, maintenance and overall support of the Linux estate with a smaller responsibility for our Windows estate. It will involveproactively monitoring and investigating issues ranging from within testing environments up to production machines. This role does require on-call/shift work on a rotation basis.ResponsibilitiesInstall, configure and maintain applications, services, servers and environmentsProactive analysis and pre-emptive incident reduction by means of monitoring/trend analysisDevelopment, deployment, tuning and upgrade of applications and servicesEnsuring best practice security to maintain compliant statusUtilising new products to give the best possible solution to issuesSupporting internal users and external parties/clients Key Skills Competent Unix/Linux skills. Preferred Debian/UbuntuExperience with: Bash, SQL, PHPWorking knowledge of Apache/Nginx, HAProxy.Working knowledge of Nagios, Grafana, or Prometheus or similar monitoring toolsExperience of Log management/aggregation tools. Preferably Graylog/ElasticSearch.Knowledge of Config Management tools. Preferably Chef or AnsibleKnowledge of Continuous integration tools. Preferably Jenkins.Source Repository Management e.g. Git/SVN. Experience BSc in computer science (or relevant alternative) OR1 year of commercial experience within a similar role Desirable Experience or knowledge with Java/C++/VB.NETExperience or knowledge of the following technologies:Ruby, Groovy, Node.JSDatabase experience. (Postgres)Experience or knowledge of Virtualisation Technologies (VMware, HyperV, Citrix)Experience or knowledge of containerisation Technologies (Docker, LXC)Experience in Networking Routing (Cisco, F5, CloudFlare)Willing to travel to offices abroad if required (infrequent) Non-Technical Skills & Experience Knowledge of Gambling and BettingDisaster Recovery & Business Continuity PlanningInformation PrivacyInformation Regulatory Compliance (GDPR, Regional Authorities)Information Risk ManagementInformation Security & Information Assurance Personal Attributes Self-motivated individual that possesses excellent time management and organizational skills Excellent judgment, analytical thinking, and problem-solving skillsAbility to produce work to a high standard irrespective of deadlinesAbility to work on/learn bespoke systemsDesire to learn about new technologies and trends within the industryEvidence of strong interpersonal skills and the ability to establish positive relationships with employees at all levels of the businessStrong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level Shift Pattern/On Call 09:00-17:30 weekday shift 3 in 5 weeks (flexible start times)08.00-16:30 weekday shift 1 in 5 weeks13:30-22:00 weekday shift 1 in 5 weeks08:00-16:30 weekend shift 1 in 5 weeks13:30-22:00 weekend shift 1 in 5 weeksOn Call 1 in 5 weeks.Note shifts and on call would not start initially but once on boarding/training complete. From time to time there may be overnight deployments. Appropriate time off will be given to accommodate this