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EL/PL Claims Handler

Job LocationLiverpool
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Employers Liability and Public Liability Claims Handler Keoghs are looking for an experienced EL/PL and Property Damage Handler to join their team in the Liverpool office. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. Thisincludes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.Key Accountabilities

  • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
  • Maintain accurate data on relevant case management system
  • Comply with set client SLA’s
  • Ensure quality service standards and productivity levels are maintained to a high standard
  • Allocate new claims and set strategies
  • Carry out supervisory tasks appropriate to level
  • Assist with training and mentoring team members
  • Undertake appropriate additional tasks provided by the Team Leader
  • Attend Client review meetings and assist with client project work where applicable
  • Build and maintain excellent relationships with Clients
Working Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunchPrimary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home.Essential Skills and Attributes
  • Minimum 5 years claims handling experience
  • Experience dealing with quantum up to £50k
  • Significant experience dealing with complex liability and quantum issues
  • Excellent attention to detail
  • Strong communication and negotiation skills
  • Effectively prioritises workload
  • Experience providing training or mentoring and supervising
  • Strong Client relationship skills
ValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;Our ValuesWe are connectedWe are DynamicWe are InnovativeWe succeed togetherRequired skills
  • 1Claims
  • 1Negotiation
  • 1Product Liability
  • 1Property
  • 1Public Liability

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