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Bilingual Portuguese Customer Service Advisor

Page Personnel Secretarial & Business Support
Job LocationLiverpool
EducationNot Mentioned
Salary£20,820 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

An exciting opportunity for a Bilingual Portuguese Customer Service Advisor to join one of the North Wests leading legal practices, based in Liverpool city centre. You will be working within the first response team, speaking to new customers and being thefirst point of contact to the clients and obtain clients details, checking eligibility or a claim.Client DetailsOur client is one of the North Wests leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool. They are currently going through a period of growth and are looking for BilingualPortuguese Customer Service Advisor to join their first response team. Our client offers great career progression, competitive salary and excellent benefits.DescriptionDuties of the Bilingual Portuguese Customer Service Advisor will be:

  • Handling and managing high volumes of calls from Clients and Customers
  • Provide excellent Customer Service
  • Liaising with internal departments and clients
  • Obtain clients details, checking eligibility or a claim
  • Carrying our full identification checks
ProfileThe successful candidate will have the below skills:
  • Ability to work in a fast-paced environment
  • Strong written and verbal communication skills
  • Focus on consistently achieving targets
  • Strong problem-solving skills
  • IT proficiency and a good eye for detail
Job OfferEntry-level role in a well-established business, also offer an internal recruitment program, meaning many new options for progression within any sector in law. As well as this they offer fantastic on-site facilities including:
  • Local Cafe with in-house discount 20%
  • an on-site gym with mental well-being facilities

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