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Customer Assistant

Adecco
Job LocationLiphook
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Customer Assistant

  • Temp Ongoing
  • Weekly Paid
  • ASAP Start
    • Adecco UK are currently seeking committed and Safety conscious staff to work as Passenger Assistants/Crowd Control Supervisors at the following stations:LiphookLissFREE TRAVEL PASSES ARE PROVIDEDThe main tasks whilst you are working on duty will be:1. Counting the footfall that is going through the Station2. Ensuring that all passengers are wearing a face covering3. Ensure that Students are abiding by the social distancing rules and not stood in groups4. Assisting passengers with information regarding trains5. General Crowd Control - ensuring people are keeping safe and not going over the yellow lineYou will be able to work 6 hrs per day, Monday - Friday and the shift is split into 2, to cover the peak travel times.· 0700-10am 3 hr AM shift· 1500-1800 3 hr PM shiftYou will be provided with a Hi-Viz Jacket, a SWR Tie and you will need to wear black trousers / skirt, and a white shirt with Black shoes.You will be set on-line training modules that will go through 4 key modules:· Enhancing the customer Experience· Conflict Awareness· Disability and Equality· SafetyYou will also get an induction at your closest Station. We will pay 5 hrs training which will cover the online modules and the induction.You will report to the Adecco Supervisors who will in turn report into the Contract Manager.In return we offer:· Flexible working· Travel pass to ensure free travel to and from shift· First class learning and development opportunities for all levels - entry to experienced, including mentoring support from day one· Weekly pay· Regular attendance could lead to a fixed position as a member of our Gateline team where you would get further trainingRequirements:
  • Excellent communication skills to deal with staff and colleagues
  • Be able to deal with challenging and busy situations
  • Enthusiastic and positive
  • Willing to travel within our Stations remit
  • Excellent Customer Service and influencing skills
    • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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