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Customer Service Advisor

Job LocationLichfield
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you a solutions focused, problem solver who enjoys providing outstanding customer serviceIf you have excellent attention to detail, are pro-active and an excellent communicator, wed love to hear from you as we embark on recruitment for a Customer Service Advisor.This growing international manufacturer is providing an exciting opportunity for a Customer Service Advisor, based near Lichfield. In this dynamic role, were looking for someone who prides themselves on delivering excellent customer service and has experiencein handling technical or product related customer queries.This is a varied role, with duties including:

  • Responding to incoming calls and emails
  • Communicating with customers over online chats
  • Providing technical and product knowledge
  • Managing customer order portals and pricing
  • Export administration
Were looking for someone who has:
  • Experience in a telephone based customer service/contact centre/call centre environment
  • Excellent communication skills
  • Good attention to detail
  • An eagerness for problem solving and delivering solutions
  • The ability and willingness to travel in between sites
This is a full time, permanent position offering:
  • 25 days holiday + bank holidays
  • Private health care and critical illness cover
  • Generous pension scheme
  • Life insurance and more
Start date: ASAPLocation: Near LichfieldHours: Monday-Thursday 8:30am-5pm and Friday 8:30am-4pmSalary: CompetitiveEA First Ltd are acting as an Employment Agency for this permanent vacancy.

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