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Business Development Manager Freight Forwarding

Job LocationLichfield
EducationNot Mentioned
Salary£28,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Business Development Manager - Freight ForwardingFull TimeSalary negotiable up to £35kMember of Employee Ownership Trust (EOT) - Annual Bonus (Tax-Free) for EmployeesCompany PensionTraining & Development OpportunitiesBased in Lichfield (WS14 9DT) although relocating to Burntwood (WS7) later this yearEspace are a very successful Freight Forwarding company and is the only Employee-Owned freight / logistics company in the U.K. This is a fantastic opportunity to join a driven and excited team and help us to develop our business even further. You would be joining a stable team, bring a fresh pair of eyes into the Team, increase capability and capacity and benefit from development opportunities.We are offering a great opportunity to grow within a modern, forward thinking business. Hence we would like an upbeat, motivated, tenacious character looking for a career in freight.A little bit about the company ... we are not a vehicle filler, but a vehicle finder! We act as a middle man’ between customers and hauliers, providing a top level customer service. We specialise in general forwarding by road to UK and all Western and Eastern Europe, Scandinavia and worldwide destinations by air and sea.Here’s the wordy bit ….Main PurposeTo handle incoming new business enquiries and build / grow new accounts in line with the overall business objectives. Consistently presenting Espace values and looking at every new enquiry as an opportunity.You will have responsibility for the entire sales process, from intelligence gathering / dealing with incoming enquiries / prospecting through to negotiating, securing and account managing for the initial 12 months of a new clients Espace experience.Key Responsibilities

  • To generate new sales, linked directly to the current business plan. Focus and drive to achieve targets.
  • Respond to incoming enquiries from our website, via LI, telephone and email.
  • Source your own business leads and act on those provided by Sales and Operations Colleagues as well as using other tools given.
  • To identify sales opportunities. Profiling all new business to understand intricately how we can support with freight / customs.
  • Effectively present key features of our services to secure new business. Describe the product / service benefits and any special offers or promotions.
  • Gather and document information about the customer using Active Campaign (CRM). Enter your notes into the database, schedule dates for follow up, visits etc. Ensure all client details are fully completed including marketing information.
  • Take orders and arrange for relevant Freight Account Manager to make contact. Take decisions as appropriate.
  • Work flexibly, mainly in the office, (at home during the pandemic) and external client visits within the UK where appropriate.
  • Focus on results and willingly tackle problems or conflicts which threaten their achievement.
  • Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved in order to increase the pace and achieve goals and objectives.
  • Communications
  • Work closely with Operations to ensure client expectations are met at all times.
  • Work closely with other sales staff to achieve team target.
  • Experience required
  • 2 - 5 years’ experience in selling freight or customs.
  • Experience of sales and market development.
  • Close liaison and working with team colleagues to achieve end goals.
  • Generating rates for regular / spot quotes, follow-up calls.
  • Customer service.
  • Client dispute resolution.
  • Negotiation.
  • Personal Attributes
  • Ambitious and motivated to work towards a target.
  • Strong organisational skills.
  • Strong IT and admin skills.
  • Good overall knowledge of European / UK / Global freight industry.
  • Presentable.
  • Good with people, relatable, humorous, charismatic, professional, ability to develop relationships quickly.
  • Excellent Communication skills.
  • Good drive and energy - self-motivated.
  • Working for an Employee Owned business requires its co-owners to be team players. Strong communication and organisational skills will be needed as will an ability to prioritise and manage high workloads at times. Attention to detail is a must as is the requirement to deliver excellent customer service.Our Company values are PURE: Professionalism, Unity, Respectfulness and Enthusiasm. Although customs experience is desirable, candidates who can demonstrate these qualities will be of interest to us too.If you feel you have what it takes to fulfil this role, please email your CV with a covering letter stating why you think we should invite you for interview. Please also state your current salary or salary requirements to our HR Consultant applying through this platform.DEADLINE FOR APPLICATIONS: Monday 31st May 2021(APPLICATIONS WILL BE REVIEWED AS THEY COME IN) Required skills
  • Customs
  • Freight Forwarding
  • Keyskills :
    Customs Freight Fwarding

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