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Application Support Analyst

Job LocationLeicester
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Page is currently partnered with a leading logistics organisation based in Leicester who are currently looking to bring on board an experienced Application Support Analyst. Were ideally looking for someone with experience with JDA Red Prairie.Client DetailsWere currently working with a leading Logistics firm based in Leicester who are currently in the middle of a high level of growth. Following a successful 2020 they are now looking to grow and expand their UK based IT and as a result are looking to bring on board an experienced Application Support Analyst who has a deep understanding of JDA to join their growing Support team.Description

  • The Application Support Analyst will need to be comfortable directly working with End Users to troubleshoot and resolve WMS issues
  • Implementing process changes within the WMS to increase business efficiency.
  • Maintaining, deploying and supporting Hardware and Software.
  • Providing in person and remote support, abiding by SLAs and raising/ escalating tickets if necessary.
  • Providing training for the WMS to new or junior users.
  • Setting up new user accounts.
  • Profile
  • For this Application Support Analyst, we need someone with extensive exposure to WMS software, specifically Red Prairie (JDA).
  • Experience acting as a point of contact for it and providing support from a remote and in person basis is vital for this role.
  • Communication skills are vital for this role.
  • SQL Knowledge is preferred.
  • Job Offer
  • A starting salary in the region of £30k
  • 25 days annual leave + Bank holiday
  • Career progression and training
  • Remote Working Options
  • Private Pension
  • Perk Box
  • + other great benefits!
  • APPLY NOW

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