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Job Location | Leeds |
Education | Not Mentioned |
Salary | £27,275 - £31,059 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Job Title: Refugee Employability Client AdvisorLocation: Yorkshire & Humber (hybrid)Salary: £27,275 (increasing to £31,059 following successful completion of a 6 months probation period)Job type: Fixed-Term contract, until June 2025Closing date: 7 July 2023About us:This charity is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect andenables them to reach their full potential.We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.The Role:The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focused on gainingsustainable employment. Migrant Help will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes deliveryof employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts. Migrant Help is responsible for delivering the programme across Kent, Yorkshire and Humber.As a Client Adviser, you will be responsible for delivering front-line support to clients on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.Duties and responsibilities:
Keyskills :
AdminCustomer ServiceCustomer SupportAdministratorCustomer Service ExecutiveCustomer Service ConsultantComplaints OfficerCare AdvisorCustomer Services OfficerHelpline AdvisorCustomer AidClient Services SupportClient Support Ag