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| Job Location | Leeds |
| Education | Not Mentioned |
| Salary | £35,000 - £50,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
An excellent opportunity has arisen for an IT Service Desk Manager to join a highly successful Leeds-based organisation. This is a fantastic opportunity for an IT Helpdesk / Service Desk Manager to join a rapidly expanding business and a growing department. The existing team consists of circa 15 highly technical engineers (2nd/3rd line) with plans to expand the team further. The role has a focus on service delivery, improvement and people mentoring/management, however a good understanding of relevant infrastructure/networking technologies would be highly beneficialAbout the role:You will work in a Service Desk Manager role taking responsibility for the technical support operations, ensuring SLAs are achieved and that the wider business departments and external users are fully supported.The successful candidate should ideally have the following skills/experience (not all essential):
Keyskills :
Active Directy Firewalls McAfee Netwks Routers Switches Team Leader Windows Server VMWare Cisco IT Service Desk Manager IT Helpdesk Manager