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Job Location | Leeds |
Education | Not Mentioned |
Salary | £57,546 - £75,780 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Description SummaryJOB TITLE: Customer Journey ManagerSALARY: £57,546 - £75,780LOCATIONS: Bristol, Edinburgh, Halifax, Leeds, LondonJob Description We’re on an exciting journey and there couldn’t be a better time to join us as a Customer Journey Manager. We’re throwing out the rulebook on what we have done in the past and are changing at pace – which is where you come in.The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. We are committed to investing in the future, and over the next fewyears, we are embarking on an unbelievable transformative journey for our infrastructure, our customers, and your career.Why should you joinWe have millions of customers that rely on our products and services every day. They rely on us to provide them with the best customer experience and journey every time they use us. This is why your role is so important! You will play a crucial role in productdevelopment; assisting the Product Owner and the broader product team in understanding, measuring and orchestrating customer journeys with a focus on technology and on integrating across functions. You’ll play a key role in making sense of insights and factoringit into prioritisation approaches and design choices.Some of the other key things you’ll be doing are: