Customer Advisor

Job Location	Leeds
Education	Not Mentioned
Salary	£15,500 - £16,010 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Administrator Leeds£16,000My client a professional organisation based in Leeds City Centre is looking to recruit an administrator to assist in the administration process of panel management applications. Main Duties:  Telephone liaison with the Law Firms and client lenders to provide guidance on how to use the system, assist with requirements of the application process and answer general queries. Assisting Law Firms with queries regarding registration for access and verifying user access. Assisting Law Firms with queries regarding Conveyancing transactions held within the system. Checking applications and amendments received online from Law Firms to ensure all requirements and criteria have been met in full. Action and respond to incoming messages and e mails from the Law Firms and client lenders. Ensure all communication with Law Firms and client lenders is to agreed service standards and a highly professional level. Update the online admin system in respect of the progress of applications. Chasing Law Firms for outstanding information / applications. Identify and take ownership of potential problems, reporting the problem to your Team Leader.Skills Required: Excellent communication and customer service skills. Ability to meet tight deadlines and targets and to work under pressure. Good team player, but also ability to work on own initiative. Good attention to detail. Good organisational skills. Good data input skills. Act with integrity Act with due care, skill and diligence Be open and co-operative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standards of market conductAmazing Opportunities Include: * Offices in Leeds and Hull city centres and potential for hybrid working* Bonus scheme * Smart Casual dress code* Profitable global company* Market-leaders in their specialism with excellent service reputation.* Family-friendly policies with a strong focus on work/life balance - e.g. paid birthday leave* Significant career progression opportunities - large in-house training function* Highly innovative with a strong focus on technology.If you have Administration/ Customer Service experience and are interested in this role please apply asap!CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds. Required skills

Admin

Customer Service Advisor

Administrator

Administration Assistant

Admin Assistant

Keyskills :
Admin Customer Service Advis Administrat Administration Assistant Admin Assistant

APPLY NOW