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Retail Betting Assistant

Job LocationLadbroke Grove
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

YOUR ROLE IN THE TEAMPaddys Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushingand exploring new ways to drive the business to adapt to Retails ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services withinour shops and still provide an epic customer journey.We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Dontworry if youve never worked in the betting industry before, well give you the knowledge but its your attitude that counts! Does this sound like you If so, keep reading!HOW WE DO ITWe want people who will exceed customers expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include cross selling our retail and online products and services, clearlycommunicating answers to customer queriesand informing customers about our latest promotions.Other duties will include:

  • Responsible for all shop operations including opening and closing procedures
  • Taking and processing bets
  • Keeping and maintaining shop presentation standards
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Play by the rules by complying with Social Responsibility duties
WHATS IN IT FOR YOUMoney Baller Reap the rewards
  • Industry leading pay-rates. Why wouldnt you get paid more to do the same job
  • Salary Increase after 6 months AND 12 months service.PP Rewarding punters and employees since 1988.
  • Annual Bonus. If we win You win.
  • 20% discount on FlutterShares. Get your Share of the winnings.
  • Refer & Earn scheme. Having a friend at work will make you hate your job less.
Team Doc Healthy worker is a happy worker
  • Maternity & Paternity leave top up.This is not paid babysitting.
  • Company Sick Pay scheme (up to 5 weeks). Under the weather Grab Paddys umbrella.
  • Free eye test & discount on VDU glasses. How would you watch sport at work otherwise
  • Birthday Day off. Happy Birthday to you!
  • Six Free counselling sessions &24/7 EAP Telephone Support. Even we know some benefits dont need a joke...
Craic & Banter Working and living your best life
  • Competitions with prizes. Who doesnt like a bit of healthy competition
  • Lifestyle and Retail discounts (WRKIT). You dont always need a bus pass to get discounts.
  • Live sports streamed in shop. Horse racing, football, darts, golf. watch it all while at work.
  • Big Christmas and Grand National drinks. Who doesnt love watching their manager slide across a dancefloor
  • Head Office secondment schemes. In case you want to know the business inside and out.

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