Client Success Executive

Job Location	Knowle, Solihull
Education	Not Mentioned
Salary	£20,000 - £25,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Package Job Title: Client Success ExecutiveLocation: SolihullContract Type: PermanentWorking Pattern: 40 hours per week (potential for hybrid working)Salary: £20,000 - £25,000 basic (+ Commission)Whats in it for you:

Client success executive supporting warm leads over the phone converting them into fee-paying clients
Commission earned for converted clients
A new role, so a unique opportunity to make your mark and be a part of a rapidly growing team with a fast-track career opportunity
An amazing and flexible startup atmosphere with highly motivated, and open-minded colleagues
Rapid career growth from proven individuals who demonstrate their value to the business
Direct mentoring from the founders, learning how the business works at its most intimate level
Discounted tuition for friends and family
Flexible working hours and hybrid working options.
No cold calling is required for this role

What are we looking for:

Ambitious & Self-motivated: Your ambition fuels your motivation for achieving objectives. You want to be part of an exciting new business and see it succeed
Effective Communication: You possess an open-minded, self-assured demeanour. You are comfortable speaking with parents, providing a trusted voice to guide them through their childrens educational journey
Analytical with good initiative: You spot what needs to be done to improve the system and take initiative to move things forward
Team Player: You enjoy other peoples company and find joy in speaking with parents. Sharing knowledge is second nature, and youre always willing to go the extra mile to accomplish collective objectives
Organisational Skills: You are well organised and keep excellent records of what has been and needs to be done. Task prioritisation and management are your forte, ensuring efficient workflow
Minimum 1 Year Sales Experience: Ideally, you have at least one year of experience in sales, preferably within a B2C context. However, we also value those who are enthusiastic about embracing a new challenge.

The role:

Proactively engage with potential clients (parents, students, adults) through both inbound and outbound lead channels, conducting comprehensive needs assessments to gain insights into their educational aspirations
Match students with the most suitable tutors, setting up free trial lessons where suitable to develop customised educational strategy
Maintain open lines of communication with potential leads, utilizing email, phone, and chat mediums
Cultivate relationships to establish consumer confidence to guide customers towards enrolling on an educational subscription plan
Collaborate with teachers and admin team to ensure a seamless onboarding journey for new clients, communicating effectively the needs of the student to provide a tailored lesson experience

Experience Required:

Telesales: 1 year (preferred B2C)
Knowledge in the UK/IE Education sector or as a tutor is a plus!

Location:

Solihull, West Midlands, with potential for hybrid work

The Next Step...Please click apply and submit an up-to-date CV. We aim to respond to your application within 2 working days. Best of luck!Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link into your browser https://candidate-privacy

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